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Legal Information

Membership Terms and Conditions

Premium Memberships

Updated 10.02.2026

Premium Membership Terms and Conditions

IMPORTANT NOTICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. BY PURCHASING, ACCEPTING, ACTIVATING, POSSESSING FOR USE, OR USING THIS MEMBERSHIP, YOU AGREE TO THESE TERMS, APPLICABLE MEMBERSHIP-SPECIFIC TERMS, AND ALL APPLICABLE PARK RULES. IF YOU DO NOT AGREE, DO NOT USE THE MEMBERSHIP OR ENTER THE PARK, SUBJECT TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW.

1. Overview and Agreement to Terms

These Premium Membership Terms and Conditions (the “Terms”) govern Premium Membership products issued or authorized for Gilroy Gardens Family Theme Park (“Gilroy Gardens” or the “Park”), operated by Gilroy Gardens Family Theme Park, Inc. . (“Gilroy Gardens,” “we,” “us,” or “our”).

A Premium Membership provides the named Member with recurring admission privileges during its stated validity period, including eligible Signature Events, together with the Standard Benefits expressly associated with the applicable Premium Membership and any qualifying limited-time Promotional Benefits.

These Terms are separate from the Gilroy Gardens Ticket Terms and Conditions governing non-Membership admission tickets. Separate guest tickets, vouchers, coupons, or other ticket products received as a Premium Membership benefit may also be subject to the Ticket Terms and Conditions and terms stated on the applicable ticket or offer.

2. Definitions and Scope

2.1 Premium Membership

“Premium Membership” means a personal Membership issued or authorized by Gilroy Gardens that provides the named Member with recurring admission during the Membership’s stated validity period, including Signature Events occurring during that validity period, together with the Standard Benefits expressly identified for that Premium Membership, subject to these Terms and any Membership-Specific Terms. A Premium Membership may be paid or complimentary and may be physical or electronic.

2.2 Member and Purchaser

“Member” means the individual to whom the Premium Membership is assigned. “Purchaser” means the person or entity that purchases it. The Member and Purchaser may be different persons. Where purchased for a minor, the Purchaser or the minor’s parent or legal guardian is responsible for the minor’s compliance with these Terms to the extent permitted by law.

2.3 Membership-Specific and Benefit-Specific Terms

Certain Premium Membership offers, benefits, promotions, products, events, or sales channels may include additional or different terms, restrictions, eligibility requirements, validity dates, blackout dates, redemption instructions, quantities, participating locations, or other conditions (“Membership-Specific Terms” or “Benefit-Specific Terms”). These supplement these Terms. If there is a direct conflict, the Membership-Specific Terms or Benefit-Specific Terms expressly applicable to the Premium Membership, benefit, or promotion control to the extent permitted by law.

3. Premium Membership Is a Limited, Revocable License

A valid Premium Membership grants the named Member a limited, personal, revocable license for recurring admission to Gilroy Gardens on eligible operating days during the its stated validity period, including eligible Signature Events, and to use the benefits expressly included with that Membership. Admission and benefits remain subject to these Terms, Membership-Specific and Benefit-Specific Terms, Park Rules, capacity, operating conditions, and applicable law. It does not convey ownership interest in the Park, any attraction, or any Park property. Unless expressly stated otherwise, admission provides access to the Park generally and to ride, attraction, exhibit, garden, show, event, facility, amenity, and other experiences that are open, operating, available to the general public, and included with admission on the day of the visit. Admission does not guarantee access to any particular ride, attraction, exhibit, garden, show, event, facility, amenity, or operating date.

4. Premium Membership Validity and Admission Privileges

4.1 Stated Validity Controls

Each Premium Membership is valid only for the validity period expressly associated with that Membership product. Premium Memberships may be sold before or during the year identified in the product name, and more than one Premium Membership year may therefore be available for purchase or active at the same time. The specific Membership product purchased determines the expiration date and eligible admission period.

4.2 Current Premium Membership Validity

Premium Membership Product Admission Validity Signature Event Access
2026 Premium Membership Valid through December 31, 2026. Includes Signature Events occurring during the Membership validity period, subject to event capacity, operating calendar, reservations or other stated restrictions.
2027 Premium Membership Valid from the time of purchase through January 2, 2028. Includes eligible 2026 Signature Events remaining after purchase and 2027 Signature Events occurring through January 2, 2028, subject to event capacity, operating calendar, reservations or other stated restrictions.

The chart summarizes the currently described products. The product name, purchase confirmation, applicable offer, and Membership-Specific Terms control if Gilroy Gardens introduces another Premium Membership year or changes the sale period for a future product.

4.3 Signature Events

Gilroy Gardens may present seasonal, holiday, cultural, promotional, or other special events (“Signature Events”), which may include, without limitation, Voyage to the Islands, Cherry Jubilee, Carnival Nights, The Great Big BOO, North Pole Nights and New Years Eve. Premium Membership includes recurring admission to Signature Events that occur during the applicable Membership validity period unless otherwise expressly stated for a particular event or Membership offer. Event names, dates, formats, operating hours, reservation requirements, and admission procedures may change from year to year. If an included event is presented during the Membership validity period, admission remains subject to capacity, Park operations, reservations or other requirements communicated by Gilroy Gardens.

4.4 Responsibility to Review Validity

The Member is responsible for reviewing validity dates, event eligibility, blackout dates, and restrictions before visiting the Park.

4.5 Expiration

Except where otherwise expressly stated by Gilroy Gardens or required by applicable law, a Membership expires at the end of its stated validity period outlined in 4.2 of this policy. Expired Memberships have no admission value and are not eligible for extension, credit, exchange, or refund.

5. Standard Premium Membership Benefits

In addition to recurring admission, Premium Membership includes the benefits expressly identified by Gilroy Gardens for the applicable Premium Membership product (“Standard Benefits”). Standard Benefits may include parking privileges, discounts, guest offers, event-related privileges, merchandise or food and beverage offers, or other benefits, but no particular benefit is included unless expressly stated in the applicable Premium Membership offer or current benefit description. Benefits may have their own redemption limits, participating locations, inventory, availability, operating hours, exclusions, minimum purchase requirements, or other conditions. Unless otherwise stated, benefits have no cash value and may not be redeemed for cash.

6. Limited-Time Promotional Benefits and Products

From time to time, Gilroy Gardens may offer additional benefits, products, entitlements, upgrades, vouchers, discounts, gifts, guest tickets, event access, or other incentives to encourage the purchase, renewal, upgrade, or use of a Premium Membership (“Promotional Benefits”). Promotional Benefits are not Standard Benefits unless Gilroy Gardens expressly states otherwise.

Promotional Benefits may be available only to Premium Memberships purchased, renewed, upgraded, or activated during a specified promotional offer period and may be limited by purchase channel, eligibility group, quantity, or other qualifying criteria. A person who purchased before or after the stated promotional period is not entitled to the Promotional Benefit merely because that person holds the same Premium Membership product, unless Gilroy Gardens expressly states otherwise.

Each Promotional Benefit is governed by the applicable offer. Its validity may begin or end on dates different from the Premium Membership’s overall validity and may expire before the Membership itself expires. A promotional guest ticket, food offer, merchandise item, event entitlement, or other incentive may be valid only on specified dates, through a stated redemption deadline, or while supplies last. Expiration or use of a Promotional Benefit does not affect the remaining validity of the underlying Premium Membership. Unless otherwise stated or required by law, unused Promotional Benefits have no cash value and are not eligible for refund, credit, replacement after expiration, or retroactive application.

7. Changes to Benefits and Future Offers

Gilroy Gardens may introduce, discontinue, replace, modify, or change future Membership benefits, participating locations, redemption procedures, or promotional offers from time to time. Any change is subject to applicable law and will not retroactively eliminate a material benefit expressly promised as part of a completed purchase where doing so would be prohibited by law. A later Premium Membership offer, lower price, different benefit package, or promotional incentive does not automatically apply to a previously purchased Membership.

8. Tax Treatment of Membership

Gilroy Gardens Family Theme Park, Inc. is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. The purchase of a Membership provides admission privileges and, where applicable, other benefits or entitlements.

The tax treatment or deductibility of a Membership purchase depends upon applicable federal, state, and local tax laws and regulations, the value of goods or benefits received, and the individual circumstances of the purchaser. Gilroy Gardens does not provide tax, legal, or accounting advice and makes no representation or guarantee that any portion of a Membership purchase is tax-deductible.

Purchasers should consult their tax advisor or other qualified professional regarding the tax treatment of a Membership purchase and retain their purchase records for their own tax and recordkeeping purposes.

9. Park Rules, Attraction Rules, and Instructions

In addition to these Terms, all Members and guests are subject to all Gilroy Gardens policies, procedures, safety requirements, codes of conduct, and other rules and regulations applicable to the Park or any particular ride, attraction, event, activity, facility, or area of the Park (collectively, “Park Rules”). Park Rules may be published online; printed or displayed on signs or other materials; posted at or near an attraction, facility, queue, entrance, or activity; included in guest communications; or communicated verbally by Gilroy Gardens employees, ride operators, security personnel, or other authorized representatives. Such policies prohibit possession and use of liquor (except as properly purchased or served within the Park and used in a responsible manner), drugs or other intoxicants on Gilroy Gardens property. Members and guests must comply with all applicable Park Rules and with the lawful instructions, warnings, and safety directions of Gilroy Gardens representatives at all times.

Park Rules may vary by attraction, activity, event, or operating day and may be modified or supplemented as reasonably necessary for safety, security, legal compliance, Park operations, or guest experience. Failure to comply may result in denial of attraction access, denial of admission, or removal from the Park without refund, subject to applicable law.

9. Rides, Attractions, Water Features and Safety Restrictions

Access to rides, attractions, water play areas, activities, and experiences may be subject to safety requirements and restrictions, including height, age, weight, physical condition, health, mobility, footwear, clothing, supervision, rider position, behavior, or other requirements. Restrictions may be established by manufacturers, applicable law, industry standards, posted rules, or Gilroy Gardens safety procedures.

Gilroy Gardens representatives may deny or discontinue participation when, in their reasonable judgment, a Member or guest does not satisfy applicable safety requirements or when participation could create a safety risk to the Member, guest or others. Members and guests must obey all warnings, restraint requirements, loading instructions, operator directions, and posted safety information.

Members and guests with questions concerning accessibility or attraction participation should consult available accessibility information or speak with a Park representative. Nothing in these Terms is intended to limit rights provided by applicable disability-access laws.

10. Operating Calendar; Changes and Availability

Park operating dates, hours, attractions, entertainment, food and beverage locations, water features, gardens, services, Signature Events, and other offerings are subject to change without notice. Gilroy Gardens may delay, modify, relocate, suspend, close, remove, substitute, or cancel any attraction, show, activity, event, service, facility, operating date, or operating hour due to weather, maintenance, inspections, technical conditions, staffing, safety, security, capacity, private events, governmental action, emergencies, utility interruptions, or other operational circumstances. Membership provides eligible admission to the Park as a whole and does not guarantee the operation or availability of any particular attraction, event, amenity, or experience.

11. Capacity, Reservations, and Entry Limitations

Admission is subject to Park capacity and applicable safety, security, and operational requirements. Gilroy Gardens may require advance reservations for particular dates, events or ticket types when disclosed for the applicable Membership or operating date. Membership does not override an applicable reservation requirement. Gilroy Gardens may temporarily delay or restrict entry or re-entry when reasonably necessary because of capacity, emergency conditions, safety, security, law-enforcement activity, or other operational circumstances.

12. Member Identification; Personal Use; Transfer

Membership is personal to the named Member and may not be shared, transferred, loaned, sold, resold, duplicated, copied, altered, counterfeited, or used by another person unless Gilroy Gardens expressly permits a transfer through an authorized procedure. Gilroy Gardens may require reasonable verification of the Member’s identity, Membership status, or eligibility at admission or redemption. Gilroy Gardens may invalidate, suspend, confiscate, or refuse a Membership that it reasonably determines has been duplicated, altered, transferred without authorization, obtained through fraud or chargeback abuse, used by someone other than the Member, or otherwise misused.

13. Pricing; Promotions; No Price Adjustments

Membership prices, fees, discounts, and sales promotions may vary by purchase date, sales channel, eligibility, or other factors. Unless otherwise expressly stated by Gilroy Gardens or required by law, a later discount, promotion, price change, or different Membership offer does not entitle a Purchaser or Member to a refund, credit, upgrade, additional entitlement, or price adjustment.

14. Refunds, Cancellations, and Renewal

Except as expressly stated in the applicable offer, expressly authorized by Gilroy Gardens, or required by applicable law, Membership purchases are final and non-refundable and non-transferable. No refund, credit, extension, or price adjustment is provided solely because a Member does not use the Membership, does not use all available admission opportunities or benefits, experiences inclement weather, or because a particular attraction, event, benefit, or amenity is unavailable, delayed, modified, or closed. Unless a specific offer expressly states otherwise, Membership does not automatically renew.

15. Lost, Stolen, or Inaccessible Membership Credentials

Members are responsible for safeguarding physical and digital Membership credentials. Where reasonably possible, Gilroy Gardens may reissue or restore access to a valid Membership after satisfactory identity or purchase verification. Gilroy Gardens may deactivate a prior credential when a replacement is issued.

16. Guest Conduct; Suspension and Revocation

Members must behave in a safe, lawful, and respectful manner. Gilroy Gardens may deny admission, suspend or revoke Membership privileges, restrict access to an attraction or area, or remove a Member or guest for conduct that violates these Terms or Park Rules; creates a safety or security concern; is fraudulent, threatening, abusive, harassing, violent, disorderly, destructive, or materially disruptive; interferes with Park operations or other guests; involves theft, vandalism, unauthorized entry, or prohibited commercial activity; or violates applicable law. Where permitted by law, Membership may be suspended or revoked without refund when action is taken because of the Member’s conduct, misuse, or violation of applicable requirements.

17. Security Screening and Prohibited Items

Entry may be conditioned on compliance with reasonable security procedures, which may include bag inspection, screening devices, visual inspection, or other measures. Guests who refuse required screening may be denied entry. Weapons, illegal substances, dangerous items, and other prohibited items are not permitted as specified by Park Rules or applicable law.

18. Minors and Supervision

Parents, legal guardians, and other responsible adults are responsible for the supervision and conduct of minors in their care while at the Park. Minors must comply with all applicable Park Rules, attraction restrictions, and safety instructions. Gilroy Gardens may establish age, supervision, or chaperone requirements for admission, particular events, attractions, or activities and may update those requirements from time to time. Nothing in these Terms is intended to create a waiver or release of a minor’s rights beyond what is permitted by applicable law.

19. Assumption of Inherent Risks

A theme park is an active recreational environment. Rides, attractions, water play areas, moving equipment, crowds, changing surfaces, outdoor conditions, physical activity, weather, and interactions with other guests involve inherent and ordinary risks, including slips, trips, falls, collisions, exposure to water or weather, motion-related discomfort, and other risks associated with recreational activities. To the fullest extent permitted by law, each Member and guest voluntarily accepts the inherent risks ordinarily associated with the activities in which the person chooses to participate and agrees to remain alert, use reasonable care, follow all warnings and instructions, and comply with Park Rules. This provision is not intended to waive claims that cannot lawfully be waived or to release Gilroy Gardens from liability to an extent prohibited by applicable law.

20. Personal Property; Photography and Recording

Members and guests are responsible for their personal property. Gilroy Gardens is not responsible for loss, theft, or damage to personal items except to the extent responsibility cannot be disclaimed under applicable law. Loose articles may be prohibited on certain attractions and must be secured as directed by Park representatives.

21. Photography, Video, and Recording

Personal photographs and recordings where permitted, subject to Park Rules, privacy considerations, safety requirements, and restrictions applicable to particular attractions, entertainment, backstage areas, or events. Commercial photography, organized productions, drones, or recording for commercial exploitation may require advance written authorization from Gilroy Gardens.

Gilroy Gardens may photograph, film, or record activities in public areas of the Park for security, operational, archival, news, or promotional purposes, subject to applicable law and Park policies. Any specific consent or release required for a featured or commercial use will be handled in accordance with applicable law and Gilroy Gardens procedures.

22. Weather and Events Beyond Reasonable Control

Gilroy Gardens is substantially an outdoor venue. Weather and environmental conditions may affect Park operations, attraction availability, events, and guest comfort. Gilroy Gardens will not be responsible for delay, interruption, modification, or inability to provide access or services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, wildfire or smoke, utility failure, governmental orders, public emergencies, labor disruptions, civil disturbance, acts or threats of violence, epidemics or public-health emergencies, or similar events, except to the extent otherwise required by applicable law.

23. Privacy

Personal information collected in connection with Membership purchases, account administration, guest service, admission, security, or Park operations is handled in accordance with the Gilroy Gardens Privacy Policy and applicable law. The current Privacy Policy is available through the Legal Notices & Policies section of gilroygardens.org.

24. Changes to These Terms

Gilroy Gardens may revise these Terms from time to time. The version posted on the Gilroy Gardens website will identify its last-updated date. Unless otherwise required by law, the Terms applicable to a Membership will be the version in effect when the Membership is used, provided that a later revision will not retroactively eliminate a material right expressly promised as part of a completed Membership purchase where doing so would be prohibited by law.

25. Governing Law and Venue

These Terms and any dispute arising from or relating to a Membership or admission to Gilroy Gardens will be governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law applies. Subject to any rights that cannot lawfully be waived, any court proceeding shall be brought in a court of competent jurisdiction serving Santa Clara County, California.

26. Severability; No Waiver

If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect. Gilroy Gardens’ failure to enforce a provision on one occasion does not waive its right to enforce that provision or any other provision later.

27. Entire Agreement; Order of Priority

These Terms, together with applicable Membership-Specific Terms and Park Rules, constitute the terms governing the validity and use of the Membership. Applicable law controls where it requires a different result. In the event of a direct conflict, the following order applies to the extent permitted by law: (1) applicable law; (2) Membership-Specific Terms expressly applicable to the Membership or offer; (3) these Terms; and (4) general Park Rules, except that a safety instruction or operational direction communicated by an authorized Park representative must be followed while at the Park even when it is not stated in these Terms.

28. Contact Information

Questions concerning Membership validity or these Terms may be directed to:

Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Highway
Gilroy, CA 95020
Phone: 408-840-7100
Website: gilroygardens.org

Value Memberships

Updated 10.02.2026

Value Membership Terms and Conditions

IMPORTANT NOTICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. BY PURCHASING, ACCEPTING, ACTIVATING, POSSESSING FOR USE, OR USING THIS MEMBERSHIP, YOU AGREE TO THESE TERMS, APPLICABLE MEMBERSHIP-SPECIFIC TERMS, AND ALL APPLICABLE PARK RULES. IF YOU DO NOT AGREE, DO NOT USE THE MEMBERSHIP OR ENTER THE PARK, SUBJECT TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW.

1. Overview and Agreement to Terms

These Value Membership Terms and Conditions (the “Terms”) govern Value Membership products issued or authorized for Gilroy Gardens Family Theme Park (“Gilroy Gardens” or the “Park”), operated by Gilroy Gardens Family Theme Park, Inc. . (“Gilroy Gardens,” “we,” “us,” or “our”).

The Value Membership is an admission-only Membership product. It provides the named Member with recurring admission during its stated validity period on eligible Regular Season operating days and to the specifically included Signature Events described below. It does not include Premium Membership benefits or other discounts, parking privileges, guest offers, merchandise, food and beverage benefits, or other benefits unless Gilroy Gardens expressly states otherwise in a future Value Membership product offer.

2. Definitions and Scope

2.1 Value Membership

“Value Membership” means a personal, admission-only Membership issued or authorized by Gilroy Gardens that provides the named Member with recurring admission during the stated validity period and only for the operating days and Signature Events expressly included with the applicable Value Membership product, subject to these terms and any Membership-Specific Terms. A Value Membership may be paid or complimentary and may be physical or electronic.

2.2 Member and Purchaser

“Member” means the individual to whom the Value Membership is assigned. “Purchaser” means the person or entity that purchases it. The Member and Purchaser may be different persons. Where purchased for a minor, the Purchaser or the minor’s parent or legal guardian is responsible for the minor’s compliance with these Terms to the extent permitted by law.

2.3 Membership-Specific Terms

A Value Membership offer may include product-specific validity dates, eligible operating days, event eligibility, blackout dates, reservation requirements, or other conditions (“Membership-Specific Terms”). These supplement these Terms. If there is a direct conflict, the Membership-Specific Terms expressly applicable to the Value Membership control to the extent permitted by law.

3. Value Membership Is a Limited, Revocable License

A valid Value Membership grants the named Member a limited, personal, revocable license for recurring admission to Gilroy Gardens on eligible operating days during its stated validity period, subject to these Terms, Membership-Specific Terms, Park Rules, capacity, operating conditions, and applicable law. It does not convey ownership interest in the Park, any attraction, or any Park property. Unless expressly stated otherwise, admission provides access to the Park generally and to ride, attraction, exhibit, garden, show, event, facility, amenity, and other experiences that are open, operating, available to the general public, and included with admission on the day of the visit. Admission does not guarantee access to any particular ride, attraction, exhibit, garden, show, event, facility, amenity, or operating date.

4. Value Membership Validity and Admission Privileges

4.1 Stated Validity Controls

Each Value Membership is valid only for the validity period expressly associated with that Membership product. Value Memberships may be sold before or during the year identified in the product name. The specific Membership product purchased determines the expiration date and eligible admission period.

4.2 Current Value Membership Validity

Value Membership Product Admission Validity Included Signature Events Not Included
2026 Value Membership Recurring admission through August 9, 2026, on eligible operating days and not continue after that date merely because the Park continues operating or presents additional Signature Events later in the calendar year. Voyage to the Islands; Cherry Jubilee; Carnival Nights. Signature Events or operating dates occurring after August 9, 2026, including The Great Big BOO and North Pole Nights and New Years Eve

The chart summarizes the currently described products. The product name, purchase confirmation, applicable offer, and Membership-Specific Terms control if Gilroy Gardens introduces another Membership year or changes the sale period for a future product.

4.3 Regular Season and Included Signature Events

During its validity period, the Value Membership provides recurring admission on eligible Regular Season operating days and includes admission Signature Events outlined in 4.2 of this policy. Event names, dates, formats, operating hours, reservation requirements, and admission procedures may change. If an included event is presented during the Membership validity period, admission remains subject to capacity, Park operations, reservations or other requirements communicated by Gilroy Gardens.

4.4 Excluded Events and Dates

Value Membership does not provide admission to Signature Events that are not expressly included with the applicable Value Membership product outlined in 4.2 of this policy. A separate Ticket or other eligible admission product is required for excluded events or dates, unless otherwise expressly stated by Gilroy Gardens.

4.5 Responsibility to Review Validity

The Member is responsible for reviewing validity dates, event eligibility, blackout dates, and restrictions before visiting the Park

4.5 Expiration

Except where otherwise expressly stated by Gilroy Gardens or required by applicable law, a Membership expires at the end of its stated validity period outlined in 4.2 of this policy. Expired Memberships have no admission value and are not eligible for extension, credit, exchange, or refund.

5. Admission-Only Product; No Additional Membership Benefits

The Value Membership is designed solely to provide the recurring admission privileges described in these Terms. The Value Membership does not include parking, food or beverage discounts, merchandise discounts, guest tickets or guest discounts, games, premium experiences, reserved seating, Membership gifts, or other Premium Membership benefits. Any separately purchased or independently issued ticket, coupon, voucher, or product is governed by its own applicable terms and does not become a Value Membership benefit merely because it is provided to or purchased by a Value Member.

6. Limited-Time Promotional Benefits and Products

From time to time, Gilroy Gardens may offer additional benefits, products, entitlements, upgrades, vouchers, discounts, gifts, guest tickets, event access, or other incentives to encourage the purchase, renewal, upgrade, or use of a Value Membership (“Promotional Benefits”). Promotional Benefits are not Membership Benefits unless Gilroy Gardens expressly states otherwise.

Promotional Benefits may be available only to Value Memberships purchased, renewed, upgraded, or activated during a specified promotional offer period and may be limited by purchase channel, eligibility group, quantity, or other qualifying criteria. A person who purchased before or after the stated promotional period is not entitled to the Promotional Benefit merely because that person holds the same Value Membership product, unless Gilroy Gardens expressly states otherwise.

Each Promotional Benefit is governed by the applicable offer. Its validity may begin or end on dates different from the Value Membership’s overall validity and may expire before the Membership itself expires. A promotional guest ticket, food offer, merchandise item, event entitlement, or other incentive may be valid only on specified dates, through a stated redemption deadline, or while supplies last. Expiration or use of a Promotional Benefit does not affect the remaining validity of the underlying Premium Membership. Unless otherwise stated or required by law, unused Promotional Benefits have no cash value and are not eligible for refund, credit, replacement after expiration, or retroactive application.

7. Changes to Benefits and Future Offers

Gilroy Gardens may introduce, discontinue, replace, modify, or change future Membership benefits, participating locations, redemption procedures, or promotional offers from time to time. Any change is subject to applicable law and will not retroactively eliminate a material benefit expressly promised as part of a completed purchase where doing so would be prohibited by law. A later Value Membership offer, lower price, different benefit package, or promotional incentive does not automatically apply to a previously purchased Membership.

8. Tax Treatment of Membership

Gilroy Gardens Family Theme Park, Inc. is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. The purchase of a Membership provides admission privileges and, where applicable, other benefits or entitlements.

The tax treatment or deductibility of a Membership purchase depends upon applicable federal, state, and local tax laws and regulations, the value of goods or benefits received, and the individual circumstances of the purchaser. Gilroy Gardens does not provide tax, legal, or accounting advice and makes no representation or guarantee that any portion of a Membership purchase is tax-deductible.

Purchasers should consult their tax advisor or other qualified professional regarding the tax treatment of a Membership purchase and retain their purchase records for their own tax and recordkeeping purposes.

9. Park Rules, Attraction Rules, and Instructions

In addition to these Terms, all Members and guests are subject to all Gilroy Gardens policies, procedures, safety requirements, codes of conduct, and other rules and regulations applicable to the Park or any particular ride, attraction, event, activity, facility, or area of the Park (collectively, “Park Rules”). Park Rules may be published online; printed or displayed on signs or other materials; posted at or near an attraction, facility, queue, entrance, or activity; included in guest communications; or communicated verbally by Gilroy Gardens employees, ride operators, security personnel, or other authorized representatives. Such policies prohibit possession and use of liquor (except as properly purchased or served within the Park and used in a responsible manner), drugs or other intoxicants on Gilroy Gardens property. Members and guests must comply with all applicable Park Rules and with the lawful instructions, warnings, and safety directions of Gilroy Gardens representatives at all times.

Park Rules may vary by attraction, activity, event, or operating day and may be modified or supplemented as reasonably necessary for safety, security, legal compliance, Park operations, or guest experience. Failure to comply may result in denial of attraction access, denial of admission, or removal from the Park without refund, subject to applicable law.

10. Rides, Attractions, Water Features and Safety Restrictions

Access to rides, attractions, water play areas, activities, and experiences may be subject to safety requirements and restrictions, including height, age, weight, physical condition, health, mobility, footwear, clothing, supervision, rider position, behavior, or other requirements. Restrictions may be established by manufacturers, applicable law, industry standards, posted rules, or Gilroy Gardens safety procedures.

Gilroy Gardens representatives may deny or discontinue participation when, in their reasonable judgment, a Member or guest does not satisfy applicable safety requirements or when participation could create a safety risk to the Member, guest or others. Members and guests must obey all warnings, restraint requirements, loading instructions, operator directions, and posted safety information.

Members and guests with questions concerning accessibility or attraction participation should consult available accessibility information or speak with a Park representative. Nothing in these Terms is intended to limit rights provided by applicable disability-access laws.

11. Operating Calendar; Changes and Availability

Park operating dates, hours, attractions, entertainment, food and beverage locations, water features, gardens, services, Signature Events, and other offerings are subject to change without notice. Gilroy Gardens may delay, modify, relocate, suspend, close, remove, substitute, or cancel any attraction, show, activity, event, service, facility, operating date, or operating hour due to weather, maintenance, inspections, technical conditions, staffing, safety, security, capacity, private events, governmental action, emergencies, utility interruptions, or other operational circumstances. Membership provides eligible admission to the Park as a whole and does not guarantee the operation or availability of any particular attraction, event, amenity, or experience.

12. Capacity, Reservations, and Entry Limitations

Admission is subject to Park capacity and applicable safety, security, and operational requirements. Gilroy Gardens may require advance reservations for particular dates, events or ticket types when disclosed for the applicable Membership or operating date. Membership does not override an applicable reservation requirement. Gilroy Gardens may temporarily delay or restrict entry or re-entry when reasonably necessary because of capacity, emergency conditions, safety, security, law-enforcement activity, or other operational circumstances.

13. Member Identification; Personal Use; Transfer

Membership is personal to the named Member and may not be shared, transferred, loaned, sold, resold, duplicated, copied, altered, counterfeited, or used by another person unless Gilroy Gardens expressly permits a transfer through an authorized procedure. Gilroy Gardens may require reasonable verification of the Member’s identity, Membership status, or eligibility at admission or redemption. Gilroy Gardens may invalidate, suspend, confiscate, or refuse a Membership that it reasonably determines has been duplicated, altered, transferred without authorization, obtained through fraud or chargeback abuse, used by someone other than the Member, or otherwise misused.

14. Pricing; Promotions; No Price Adjustments

Membership prices, fees, discounts, and sales promotions may vary by purchase date, sales channel, eligibility, or other factors. Unless otherwise expressly stated by Gilroy Gardens or required by law, a later discount, promotion, price change, or different Membership offer does not entitle a Purchaser or Member to a refund, credit, upgrade, additional entitlement, or price adjustment.

15. Refunds, Cancellations, and Renewal

Except as expressly stated in the applicable offer, expressly authorized by Gilroy Gardens, or required by applicable law, Membership purchases are final and non-refundable and non-transferable. No refund, credit, extension, or price adjustment is provided solely because a Member does not use the Membership, does not use all available admission opportunities or benefits, experiences inclement weather, or because a particular attraction, event, benefit, or amenity is unavailable, delayed, modified, or closed. Unless a specific offer expressly states otherwise, Membership does not automatically renew.

16. Lost, Stolen, or Inaccessible Membership Credentials

Members are responsible for safeguarding physical and digital Membership credentials. Where reasonably possible, Gilroy Gardens may reissue or restore access to a valid Membership after satisfactory identity or purchase verification. Gilroy Gardens may deactivate a prior credential when a replacement is issued.

17. Guest Conduct; Suspension and Revocation

Members must behave in a safe, lawful, and respectful manner. Gilroy Gardens may deny admission, suspend or revoke Membership privileges, restrict access to an attraction or area, or remove a Member or guest for conduct that violates these Terms or Park Rules; creates a safety or security concern; is fraudulent, threatening, abusive, harassing, violent, disorderly, destructive, or materially disruptive; interferes with Park operations or other guests; involves theft, vandalism, unauthorized entry, or prohibited commercial activity; or violates applicable law. Where permitted by law, Membership may be suspended or revoked without refund when action is taken because of the Member’s conduct, misuse, or violation of applicable requirements.

18. Security Screening and Prohibited Items

Entry may be conditioned on compliance with reasonable security procedures, which may include bag inspection, screening devices, visual inspection, or other measures. Guests who refuse required screening may be denied entry. Weapons, illegal substances, dangerous items, and other prohibited items are not permitted as specified by Park Rules or applicable law.

19. Minors and Supervision

Parents, legal guardians, and other responsible adults are responsible for the supervision and conduct of minors in their care while at the Park. Minors must comply with all applicable Park Rules, attraction restrictions, and safety instructions. Gilroy Gardens may establish age, supervision, or chaperone requirements for admission, particular events, attractions, or activities and may update those requirements from time to time. Nothing in these Terms is intended to create a waiver or release of a minor’s rights beyond what is permitted by applicable law.

20. Assumption of Inherent Risks

A theme park is an active recreational environment. Rides, attractions, water play areas, moving equipment, crowds, changing surfaces, outdoor conditions, physical activity, weather, and interactions with other guests involve inherent and ordinary risks, including slips, trips, falls, collisions, exposure to water or weather, motion-related discomfort, and other risks associated with recreational activities. To the fullest extent permitted by law, each Member and guest voluntarily accepts the inherent risks ordinarily associated with the activities in which the person chooses to participate and agrees to remain alert, use reasonable care, follow all warnings and instructions, and comply with Park Rules. This provision is not intended to waive claims that cannot lawfully be waived or to release Gilroy Gardens from liability to an extent prohibited by applicable law.

21. Personal Property; Photography and Recording

Members and guests are responsible for their personal property. Gilroy Gardens is not responsible for loss, theft, or damage to personal items except to the extent responsibility cannot be disclaimed under applicable law. Loose articles may be prohibited on certain attractions and must be secured as directed by Park representatives.

22. Photography, Video, and Recording

Personal photographs and recordings where permitted, subject to Park Rules, privacy considerations, safety requirements, and restrictions applicable to particular attractions, entertainment, backstage areas, or events. Commercial photography, organized productions, drones, or recording for commercial exploitation may require advance written authorization from Gilroy Gardens.

Gilroy Gardens may photograph, film, or record activities in public areas of the Park for security, operational, archival, news, or promotional purposes, subject to applicable law and Park policies. Any specific consent or release required for a featured or commercial use will be handled in accordance with applicable law and Gilroy Gardens procedures.

23. Weather and Events Beyond Reasonable Control

Gilroy Gardens is substantially an outdoor venue. Weather and environmental conditions may affect Park operations, attraction availability, events, and guest comfort. Gilroy Gardens will not be responsible for delay, interruption, modification, or inability to provide access or services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, wildfire or smoke, utility failure, governmental orders, public emergencies, labor disruptions, civil disturbance, acts or threats of violence, epidemics or public-health emergencies, or similar events, except to the extent otherwise required by applicable law.

24. Privacy

Personal information collected in connection with Membership purchases, account administration, guest service, admission, security, or Park operations is handled in accordance with the Gilroy Gardens Privacy Policy and applicable law. The current Privacy Policy is available through the Legal Notices & Policies section of gilroygardens.org.

25. Changes to These Terms

Gilroy Gardens may revise these Terms from time to time. The version posted on the Gilroy Gardens website will identify its last-updated date. Unless otherwise required by law, the Terms applicable to a Membership will be the version in effect when the Membership is used, provided that a later revision will not retroactively eliminate a material right expressly promised as part of a completed Membership purchase where doing so would be prohibited by law.

26. Governing Law and Venue

These Terms and any dispute arising from or relating to a Membership or admission to Gilroy Gardens will be governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law applies. Subject to any rights that cannot lawfully be waived, any court proceeding shall be brought in a court of competent jurisdiction serving Santa Clara County, California.

27. Severability; No Waiver

If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect. Gilroy Gardens’ failure to enforce a provision on one occasion does not waive its right to enforce that provision or any other provision later.

28. Entire Agreement; Order of Priority

These Terms, together with applicable Membership-Specific Terms and Park Rules, constitute the terms governing the validity and use of the Membership. Applicable law controls where it requires a different result. In the event of a direct conflict, the following order applies to the extent permitted by law: (1) applicable law; (2) Membership-Specific Terms expressly applicable to the Membership or offer; (3) these Terms; and (4) general Park Rules, except that a safety instruction or operational direction communicated by an authorized Park representative must be followed while at the Park even when it is not stated in these Terms.

29. Contact Information

Questions concerning Membership validity or these Terms may be directed to:

Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Highway
Gilroy, CA 95020
Phone: 408-840-7100
Website: gilroygardens.org

Ticket Terms and Conditions

Tickets

Updated 10.02.2026

Ticket Terms and Conditions

IMPORTANT NOTICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. BY PURCHASING, ACCEPTING, POSSESSING FOR USE, PRESENTING, OR USING A TICKET, YOU AGREE TO THESE TERMS, ALL APPLICABLE TICKET-SPECIFIC TERMS, AND ALL APPLICABLE PARK RULES. IF YOU DO NOT AGREE, DO NOT USE THE TICKET OR ENTER THE PARK, SUBJECT TO ANY RIGHTS YOU MAY HAVE UNDER APPLICABLE LAW.

1. Overview and Agreement to Terms

These Ticket Terms and Conditions (the “Terms”) govern admission tickets and certain related ticket products issued or authorized for Gilroy Gardens Family Theme Park (“Gilroy Gardens” or the “Park”), operated by Gilroy Gardens Family Theme Park, Inc. (“Gilroy Gardens,” “we,” “us,” or “our”).

These Terms apply regardless of how a Ticket is obtained, including Tickets purchased or received at the Park, through gilroygardens.org, through an authorized affiliate website or promotional partner, through a group or employer program, through an authorized third-party ticket supplier or reseller, through a promotional coupon or offer, or as a complimentary Ticket.

2. Definitions and Scope

2.1 Ticket

“Ticket” means any admission ticket, voucher, certificate, barcode, QR code, electronic credential, complimentary admission, promotional admission, group admission, event admission, or other credential issued or authorized by Gilroy Gardens for admission to the Park or to a designated Signature Event. A Ticket may be paid or complimentary and may be physical or electronic.

2.2 Ticket Holder and Purchaser

“Ticket Holder” means the person possessing or using a Ticket for admission. “Purchaser” means the person or entity that purchased a Ticket. The Ticket Holder and Purchaser may be different persons. Where purchased for a minor, the Purchaser or the minor’s parent or legal guardian is responsible for the minor’s compliance with these Terms to the extent permitted by law.

2.3 Membership Products Excluded

These Terms do not govern Gilroy Gardens Membership products or Membership admission privileges. Memberships are subject to separate Membership terms and conditions and any applicable Membership-specific rules, benefits, exclusions, and restrictions.

2.4 Ticket-Specific Terms

Certain Tickets, promotions, packages, Signature Events, complimentary distributions, group programs, or authorized sales channels may include additional or different terms, restrictions, eligibility requirements, validity dates, blackout dates, redemption instructions, or other conditions (“Ticket-Specific Terms”). Ticket-Specific Terms supplement these Terms. If there is a direct conflict, the Ticket-Specific Terms expressly applicable to the Ticket control to the extent permitted by law.

3. Ticket Is a Limited, Revocable License

A valid Ticket grants the Ticket Holder a limited, personal, revocable license to enter Gilroy Gardens on the date, during the period, or for the event for which the Ticket is valid, subject to these Terms, Ticket-Specific Terms, Park Rules, capacity, operating conditions, and applicable law. A Ticket does not convey any ownership interest in the Park, any attraction, or any Park property.

Unless expressly stated otherwise, admission provides access to the Park generally and to ride, attraction, exhibit, garden, show, event, facility, amenity, and other experiences that are open, operating, available to the general public, and included with admission on the day of the visit. Admission does not guarantee access to any particular ride, attraction, exhibit, garden, show, event, facility, amenity, or operating date.

4. Ticket Validity; Regular Season and Signature Events

4.1 Stated Validity Controls

Each Ticket is valid only for the date, date range, operating season, event, admission type, or other period or use stated on the Ticket, in the applicable offer or confirmation, or through the authorized sales channel, unless otherwise expressly stated by Gilroy Gardens. Tickets may be subject to expiration dates, blackout dates, event restrictions, reservation requirements, capacity limitations, or other restrictions.

4.2 Regular Season and Signature Events

Gilroy Gardens operates Regular Season days and may also present separately designated seasonal, holiday, cultural, promotional, or other special events (“Signature Events”). Signature Events may include, without limitation, Voyage to the Islands, Cherry Jubilee, Carnival Nights, The Great Big BOO, North Pole Nights and New Years Eve. Event names, dates, formats, and admission requirements may change from year to year.

Unless otherwise stated, a Ticket valid for Regular Season admission does not necessarily include admission to a Signature Event. Certain Signature Events may require a separate or specially designated Ticket, even when the Park is operating on a date that would otherwise fall within the validity period of another Ticket. Likewise, a Ticket issued specifically for a Signature Event is valid only as stated and does not automatically provide admission on other Regular Season or Signature Event operating days.

4.3 Responsibility to Review Validity

Ticket Holders are responsible for reviewing validity dates, event eligibility, blackout dates, and restrictions before visiting the Park.

4.4 Expiration

Except where otherwise expressly stated by Gilroy Gardens or required by applicable law, an unused Ticket expires at the end of its stated validity period. Expired Tickets have no admission value and are not eligible for extension, credit, exchange, or refund.

5. Admission, Validation, and Re-Entry

A valid Ticket must be presented and successfully validated in the manner designated by Gilroy Gardens. The Park may require reasonable verification of Ticket validity, eligibility, identity, promotional qualification, or proof of purchase where appropriate.

Unless otherwise stated, each Ticket provides one admission for the applicable operating day or event. Same-day re-entry, if permitted, is subject to the Park’s then-current re-entry procedures and may require a Ticket rescan, hand stamp, wristband, or other verification. Re-entry may be restricted or suspended on certain days or events for safety, security, capacity, or operational reasons.

6. Tax Treatment of Ticket

Gilroy Gardens Family Theme Park, Inc. is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. The purchase of a ticket provides admission privileges.

The tax treatment or deductibility of a Ticket purchase depends upon applicable federal, state, and local tax laws and regulations, the value of goods or benefits received, and the individual circumstances of the purchaser. Gilroy Gardens does not provide tax, legal, or accounting advice and makes no representation or guarantee that any portion of a Ticket purchase is tax-deductible.

Purchasers should consult their tax advisor or other qualified professional regarding the tax treatment of a Ticket purchase and retain their purchase records for their own tax and recordkeeping purposes.

7. Park Rules, Attraction Rules, and Instructions

In addition to these Terms, all guests are subject to all Gilroy Gardens policies, procedures, safety requirements, codes of conduct, and other rules and regulations applicable to the Park or any particular ride, attraction, event, activity, facility, or area of the Park (collectively, “Park Rules”).

Park Rules may be published on the Gilroy Gardens website; printed or displayed on signs, maps, tickets, menus, or other materials; posted at or near an attraction, facility, queue, entrance, or activity; included in guest communications; or communicated verbally by Gilroy Gardens employees, ride operators, security personnel, or other authorized representatives. Such policies prohibit possession and use of liquor (except as properly purchased or served within the Park and used in a responsible manner), drugs or other intoxicants on Gilroy Gardens property. Guests must comply with all applicable Park Rules and with the lawful instructions, warnings, and safety directions of Gilroy Gardens representatives at all times.

Park Rules may vary by attraction, activity, event, or operating day and may be modified or supplemented as reasonably necessary for safety, security, legal compliance, Park operations, or guest experience. Failure to comply may result in denial of attraction access, denial of admission, or removal from the Park without refund, subject to applicable law.

8. Rides, Attractions, Water Features, and Safety Restrictions

Access to rides, attractions, water play areas, activities, and experiences may be subject to safety requirements and restrictions, including height, age, weight, physical condition, health, mobility, footwear, clothing, supervision, rider position, behavior, or other requirements. Restrictions may be established by manufacturers, applicable law, industry standards, posted rules, or Gilroy Gardens safety procedures.

Gilroy Gardens representatives may deny or discontinue participation when, in their reasonable judgment, a guest does not satisfy applicable safety requirements or when participation could create a safety risk to the guest or others. Guests must obey all warnings, restraint requirements, loading instructions, operator directions, and posted safety information.

Guests with questions concerning accessibility or attraction participation should consult available accessibility information or speak with a Park representative. Nothing in these Terms is intended to limit rights provided by applicable disability-access laws.

9. Operating Calendar; Changes and Availability

Park operating dates, hours, attractions, entertainment, food and beverage locations, water features, gardens, services, and other offerings are subject to change without notice. Gilroy Gardens may delay, modify, relocate, suspend, close, remove, substitute, or cancel any attraction, show, activity, event, service, facility, operating date, or operating hour due to weather, maintenance, inspections, technical conditions, staffing, safety, security, capacity, private events, governmental action, emergencies, utility interruptions, or other operational circumstances. A Ticket provides admission to the Park or designated event as a whole and does not guarantee the operation or availability of any particular attraction, ride, show, restaurant, amenity, or experience.

10. Capacity, Reservations, and Entry Limitations

Admission is subject to Park capacity and applicable safety, security, and operational requirements. Gilroy Gardens may require advance reservations for particular dates, events, or Ticket types when disclosed in the applicable offer or otherwise communicated before use. Possession of a Ticket does not override a reservation requirement expressly applicable to that Ticket or operating date.

Gilroy Gardens may temporarily delay or restrict entry or re-entry when reasonably necessary because of capacity, emergency conditions, safety, security, law-enforcement activity, or other operational circumstances.

11. What Admission Does and Does Not Include

Unless expressly stated otherwise, a Ticket includes admission to the Park and access to rides, water play areas, shows, gardens, and attractions that are operating and included with admission on the applicable day.

Unless expressly stated as included, a Ticket does not include parking, food or beverages, merchandise, games, pay-per-play or premium experiences, reserved seating, private events, concerts, separately ticketed attractions or events, rentals, photographs, or other separately priced goods or services.

12. Add-Ons, Packages, and Other Entitlements

A Ticket may be sold or issued with additional entitlements such as parking, dining, games, merchandise, reserved experiences, or other benefits (“Add-Ons”). Add-Ons are included only when expressly identified in the applicable offer or confirmation and may be subject to separate redemption instructions, participating locations, operating hours, inventory, availability, age or eligibility requirements, same-day-use requirements, expiration dates, or other restrictions.

Unless otherwise stated or required by law, unused Add-Ons expire according to their stated validity and have no cash value.

13. Third-Party, Affiliate, Promotional, and Group Tickets

Tickets may be distributed or sold by authorized affiliates, promotional partners, employers, group organizers, travel sellers, ticket suppliers, or other authorized third parties. The terms governing the purchase transaction between a Purchaser and a third-party seller may be established by that seller. However, the validity, redemption, admission, and use of a Gilroy Gardens Ticket are governed by these Terms, applicable Ticket-Specific Terms, and Park Rules.

Gilroy Gardens is not responsible for promises, representations, fees, or terms made by an unauthorized seller or by an authorized seller that are inconsistent with the Ticket expressly issued or authorized by Gilroy Gardens. Guests should purchase Tickets only from Gilroy Gardens or authorized sources.

14. Pricing, Promotions, and Price Adjustments

Ticket prices, fees, offers, discounts, and promotions may vary by date, sales channel, purchase timing, event, eligibility, or other factors. Prices offered online may differ from prices offered at the Park or through third parties. Unless otherwise expressly stated by Gilroy Gardens or required by law, a later discount, promotion, or price change does not entitle a Purchaser or Ticket Holder to a refund, credit, or price adjustment.

Promotional Tickets and offers may not be combined with other discounts, offers, or promotions unless expressly stated.

15. Refunds, Exchanges, Rain Checks, and Closures

Except as expressly stated in the applicable offer, expressly authorized by Gilroy Gardens, or required by applicable law, Ticket sales are final and Tickets are non-refundable and non-exchangeable. No refund, credit, price adjustment, extension, or rain check is provided solely because a guest chooses not to attend, arrives late, leaves early, experiences inclement weather, or because a particular ride, attraction, show, amenity, food location, or portion of the Park is unavailable, delayed, modified, or closed.

If Gilroy Gardens cancels an entire separately ticketed operating day or Signature Event before admission and provides a specific refund, exchange, or rescheduling policy for affected Tickets, that announced policy will control. Nothing in these Terms limits any refund or remedy required by applicable law.

16. Transfer, Duplication, Resale, Fraud, and Misuse

Unless a Ticket or offer expressly permits transfer, a Ticket may not be duplicated, copied, altered, counterfeited, reproduced for multiple use, sold or resold through an unauthorized channel, used for unauthorized commercial purposes, or otherwise used fraudulently. A Ticket that has already been redeemed may not be reused except as permitted by the Park’s same-day re-entry procedures.

Gilroy Gardens may invalidate, confiscate, or refuse a Ticket that it reasonably determines is counterfeit, duplicated, altered, previously redeemed, obtained through fraud or chargeback abuse, sold through an unauthorized channel, or otherwise used in violation of these Terms. Where permitted by law, admission may be denied or revoked without refund in such circumstances.

17. Lost, Stolen, Damaged, or Inaccessible Tickets

Gilroy Gardens is not responsible for lost, stolen, deleted, damaged, unreadable, or inaccessible Tickets. Where reasonably possible, Gilroy Gardens may, in its discretion, attempt to locate or reissue an eligible Ticket upon satisfactory proof of purchase or other verification. Reissuance is not guaranteed, particularly for complimentary, promotional, bearer, or third-party Tickets that cannot be verified.

18. Guest Conduct; Denial of Admission and Removal

Guests must behave in a safe, lawful, and respectful manner. Gilroy Gardens may deny admission, revoke admission, restrict access to an attraction or area, or remove a guest from the Park for conduct that violates these Terms or Park Rules; creates a safety or security concern; is fraudulent, threatening, abusive, harassing, violent, disorderly, destructive, or materially disruptive; interferes with Park operations or other guests; involves theft, vandalism, unauthorized entry, or prohibited commercial activity; or violates applicable law. Where permitted by law, a Ticket may be revoked without refund when admission is denied or a guest is removed because of the guest’s conduct or violation of applicable requirements.

19. Security Screening and Prohibited Items

Entry may be conditioned on compliance with reasonable security procedures, which may include bag inspection, screening devices, visual inspection, or other measures. Guests who refuse required screening may be denied entry. Weapons, illegal substances, dangerous items, and other prohibited items are not permitted as specified by Park Rules or applicable law.

20. Minors and Supervision

Parents, legal guardians, and other responsible adults are responsible for the supervision and conduct of minors in their care while at the Park. Minors must comply with all applicable Park Rules, attraction restrictions, and safety instructions. Gilroy Gardens may establish age, supervision, or chaperone requirements for admission, particular events, attractions, or activities and may update those requirements from time to time. Nothing in these Terms is intended to create a waiver or release of a minor’s rights beyond what is permitted by applicable law.

21. Assumption of Inherent Risks

A theme park is an active recreational environment. Rides, attractions, water play areas, moving equipment, crowds, changing surfaces, outdoor conditions, physical activity, weather, and interactions with other guests involve inherent and ordinary risks, including slips, trips, falls, collisions, exposure to water or weather, motion-related discomfort, and other risks associated with recreational activities. To the fullest extent permitted by law, each guest voluntarily accepts the inherent risks ordinarily associated with the activities in which the guest chooses to participate and agrees to remain alert, use reasonable care, follow all warnings and instructions, and comply with Park Rules. This provision is not intended to waive claims that cannot lawfully be waived or to release Gilroy Gardens from liability to an extent prohibited by applicable law.

22. Personal Property

Guests are responsible for their personal property. Gilroy Gardens is not responsible for loss, theft, or damage to personal items except to the extent responsibility cannot be disclaimed under applicable law. Loose articles may be prohibited on certain attractions and must be secured as directed by Park representatives.

23. Photography, Video, and Recording

Guests may take personal photographs and recordings where permitted, subject to Park Rules, privacy considerations, safety requirements, and restrictions applicable to particular attractions, entertainment, backstage areas, or events. Commercial photography, organized productions, drones, or recording for commercial exploitation may require advance written authorization from Gilroy Gardens.

Gilroy Gardens may photograph, film, or record activities in public areas of the Park for security, operational, archival, news, or promotional purposes, subject to applicable law and Park policies. Any specific consent or release required for a featured or commercial use will be handled in accordance with applicable law and Gilroy Gardens procedures.

24. Weather and Events Beyond Reasonable Control

Gilroy Gardens is substantially an outdoor venue. Weather and environmental conditions may affect Park operations, attraction availability, events, and guest comfort. Gilroy Gardens will not be responsible for delay, interruption, modification, or inability to provide access or services caused by circumstances beyond its reasonable control, including severe weather, natural disasters, wildfire or smoke, utility failure, governmental orders, public emergencies, labor disruptions, civil disturbance, acts or threats of violence, epidemics or public-health emergencies, or similar events, except to the extent otherwise required by applicable law.

25. Privacy

Personal information collected in connection with Ticket purchases, guest service, admission, security, or Park operations is handled in accordance with the Gilroy Gardens Privacy Policy and applicable law. The current Privacy Policy is available through the Legal Notices & Policies section of gilroygardens.org.

26. Changes to These Terms

Gilroy Gardens may revise these Terms from time to time. The version posted on the Gilroy Gardens website will identify its last-updated date. Unless otherwise required by law, the Terms applicable to a Ticket will be the version in effect when the Ticket is used, provided that a later revision will not retroactively eliminate a material right expressly promised as part of a completed Ticket purchase where doing so would be prohibited by law.

27. Governing Law and Venue

These Terms and any dispute arising from or relating to a Ticket or admission to Gilroy Gardens will be governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law applies. Subject to any rights that cannot lawfully be waived, any court proceeding shall be brought in a court of competent jurisdiction serving Santa Clara County, California.

28. Severability; No Waiver

If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect. Gilroy Gardens’ failure to enforce a provision on one occasion does not waive its right to enforce that provision or any other provision later.

29. Entire Agreement; Order of Priority

These Terms, together with applicable Ticket-Specific Terms and Park Rules, constitute the terms governing the validity and use of a Ticket. Applicable law controls where it requires a different result. In the event of a direct conflict, the following order applies to the extent permitted by law: (1) applicable law; (2) Ticket-Specific Terms expressly applicable to the Ticket; (3) these Terms; and (4) general Park Rules, except that a safety instruction or operational direction communicated by an authorized Park representative must be followed while at the Park even when it is not stated in these Terms.

30. Contact Information

Questions concerning Ticket validity or these Terms may be directed to:

Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Highway
Gilroy, CA 95020
Phone: 408-840-7100
Website: gilroygardens.org

Sweepstakes

Sweepstakes Terms and Conditions

Official Social Media & Email Giveaway Rules

By participating in the current social media, email, website sweepstakes promotion sponsored by Gilroy Gardens Family Theme Park (collectively the “Gilroy Gardens Accounts” on platforms such as TikTok, Facebook, Instagram, website links or other social media channels and emails), you agree to these official social media, website, and email giveaway rules, which constitute a binding contract. Please read them carefully before participating. This contract includes indemnities for the Released Parties and limitations on your rights and remedies. Participants will be referred to as “you” or “Participant.”

Eligibility & Entry Requirements

The details and requirements for entering or participating in any Promotion will be provided by the Gilroy Gardens Accounts at their discretion. Participants must adhere to all directions provided by the Gilroy Gardens Accounts and comply with these official social media, website, and email giveaway rules to be eligible for any prize.

Participants must be at least 18 years old (or the legal age of majority in their state or jurisdiction) to participate. To enter, you must either visit our website, be a follower of the Gilroy Gardens social media accounts announcing the Promotion or, if the sweepstakes is conducted via email, be subscribed to our email newsletter. Employees, officers, directors, representatives, and agents of any Released Parties (defined below), including their immediate families and those residing in their same household, are ineligible to participate.

Giveaway recipients will be determined solely at the discretion of Gilroy Gardens Family Theme Park. If you have won a Promotion within the last 30 days, you are not eligible to win again. If a selected winner is deemed ineligible, Gilroy Gardens Family Theme Park may, at its discretion, either withhold the prize or select another eligible winner. To receive a prize, you may be required to provide your full name, address, age, and other necessary details via a private and secure communication method. Your information will only be used for prize fulfillment purposes and will not be retained or used for other purposes, except as outlined in the Winner Information section below.

Intellectual Property & Submission Rights

By participating in the Promotion, you acknowledge that any materials submitted, including but not limited to photographs or comments, are considered “works made for hire” under the U.S. Copyright Act. As such, Gilroy Gardens Family Theme Park holds all rights, including copyright, to these materials. If any material does not qualify as a “work made for hire,” you hereby irrevocably assign all rights to Gilroy Gardens Family Theme Park, including the right to use, modify, and distribute the materials in any manner, media, or format now known or hereafter developed, worldwide, and in perpetuity.

Conduct & Liability Release

Participants must not engage in reckless, harmful, or negligent behavior while pursuing or accepting a prize. Any Participant acting in an unsportsmanlike or disruptive manner will be disqualified. You are solely responsible for any injuries or damages resulting from your participation. By entering, you agree to indemnify, release, and hold harmless the Released Parties from any and all claims, liabilities, losses, or damages related to the Promotion.

Taxes & Prize Conditions

Each winner is responsible for all applicable federal, state, and local taxes associated with the prize. If required by law, the fair market value of the prize may be reported to tax authorities. Gilroy Gardens Family Theme Park is not responsible for any tax obligations incurred by the winners.

Publicity & Winner Information

By accepting a prize, you grant Gilroy Gardens Family Theme Park the right to use your name, city/state of residence, photograph, voice, statements, and other likeness for advertising, promotional, and trade purposes worldwide, in any format, and in perpetuity without additional compensation, unless prohibited by law.

Legal Compliance & Dispute Resolution

This Promotion is subject to all applicable federal, state, and local laws and regulations. In the event of a dispute, the Promotion will be governed by the laws of the State of Gilroy Gardens Family Theme Park, without regard to conflict of law principles. Any disputes must be resolved individually and not through class actions. Under no circumstances will Participants be entitled to recover punitive, incidental, or consequential damages, and any claims are limited to actual out-of-pocket expenses not exceeding fifty dollars ($50.00). Some jurisdictions do not allow such limitations, so they may not apply to you.

Modification & Termination

Gilroy Gardens Family Theme Park reserves the right to modify these official social media, website and email giveaway rules at any time for clarification purposes without materially altering the terms. If a legal or regulatory authority challenges the Promotion, Gilroy Gardens Family Theme Park may suspend or terminate it at its discretion. In such cases, the Released Parties shall have no liability to affected Participants.

By participating in this Promotion, you acknowledge that you have read and understood these official social media, website and email giveaway rules and agree to abide by them.

Terms of Use

Terms of Use
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Gilroy Gardens Family Theme Park, Inc. (“Company,” “we,” “us,” or “our”), concerning your access to and use of the https://www.gilroygardens.org website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in California, United States and have our registered office at 3050 Hecker Pass Hwy., Gilroy, CA 95020. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary
property and all source code, databases, functionality, software, website
designs, audio, video, text, photographs, and graphics on the Site
(collectively, the “Content”) and the trademarks, service marks, and logos
contained therein (the “Marks”) are owned or controlled by us or licensed to
us, and are protected by copyright and trademark laws and various other
intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the
Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms
of Use, no part of the Site and no Content or Marks may be copied, reproduced,
aggregated, republished, uploaded, posted, publicly displayed, encoded,
translated, transmitted, distributed, sold, licensed, or otherwise exploited
for any commercial purpose whatsoever, without our express prior written
permission.
Provided that you are eligible to use the Site, you are
granted a limited license to access and use the Site and to download or print a
copy of any portion of the Content to which you have properly gained access
solely for your personal, non-commercial use. We reserve all rights not
expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Site in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Site.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Site.
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Use the Site to advertise or offer to sell goods and services.

 

5. USER GENERATED CONTRIBUTIONS

 

 

The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

 

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

 

Any use of the Site in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site.

 

 

6. CONTRIBUTION LICENSE

 

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

 

7. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
8. THIRD-PARTY WEBSITE AND CONTENT
The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

 

9. SITE MANAGEMENT
We reserve the
right, but not the obligation, to: (1) monitor the Site for violations of
these Terms of Use; (2) take appropriate legal action against anyone who, in
our sole discretion, violates the law or these Terms of Use, including without
limitation, reporting such user to law enforcement authorities; (3) in our sole
discretion and without limitation, refuse, restrict access to, limit the
availability of, or disable (to the extent technologically feasible) any of
your Contributions or any portion thereof; (4) in our sole discretion and
without limitation, notice, or liability, to remove from the Site or otherwise
disable all files and content that are excessive in size or are in any way
burdensome to our systems; and (5) otherwise manage the Site in a manner
designed to protect our rights and property and to facilitate the proper
functioning of the Site.

 

10. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://www.gilroygardens.org/legal. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

 

 

 

11. TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME,
WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate
or suspend your account for any reason, you are prohibited from registering and
creating a new account under your name, a fake or borrowed name, or the name of
any third party, even if you may be acting on behalf of the third party. In
addition to terminating or suspending your account, we reserve the right to
take appropriate legal action, including without limitation pursuing civil,
criminal, and injunctive redress.
12. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee
the Site will be available at all times. We may experience hardware, software,
or other problems or need to perform maintenance related to the Site, resulting
in interruptions, delays, or errors. We
reserve the right to change, revise, update, suspend, discontinue, or otherwise
modify the Site at any time or for any reason without notice to you. You agree that we have no liability
whatsoever for any loss, damage, or inconvenience caused by your inability to
access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be
construed to obligate us to maintain and support the Site or to supply any
corrections, updates, or releases in connection therewith.
13. GOVERNING LAW
These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.
14. DISPUTE RESOLUTION

 

Informal Negotiations

 

 

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

 

 

Binding Arbitration

 

 

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website: www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Santa Clara, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

 

 

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Santa Clara, California, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms of Use.

 

 

In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable, and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

 

Restrictions

 

 

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

 

 

Exceptions to Informal Negotiations and Arbitration

 

 

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

 

15. CORRECTIONS
There may be
information on the Site that contains typographical errors, inaccuracies, or
omissions, including descriptions, pricing, availability, and various other
information. We reserve the right to
correct any errors, inaccuracies, or omissions and to change or update the
information on the Site at any time, without prior notice.
16. DISCLAIMER
THE SITE IS PROVIDED
ON AN AS-IS AND AS-AVAILABLE BASIS. YOU
AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE
FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT
THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY
WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY
FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2)
PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM
YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF
OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL
INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION
TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH
MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY
ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF
ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR
OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE,
OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A
THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE
APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A
PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU
AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE
PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU
SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
17. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE
AMOUNT PAID, IF ANY, BY YOU TO US DURING THE six (6) mONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
18. INDEMNIFICATION
You agree to
defend, indemnify, and hold us harmless, including our subsidiaries,
affiliates, and all of our respective officers, agents, partners, and
employees, from and against any loss, damage, liability, claim, or demand, including
reasonable attorneys’ fees and expenses, made by any third party due to or
arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
19. USER DATA
We will maintain
certain data that you transmit to the Site for the purpose of managing the
performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups
of data, you are solely responsible for all data that you transmit or that
relates to any activity you have undertaken using the Site. You agree
that we shall have no liability to you for any loss or corruption of any such
data, and you hereby waive any right of action against us arising from any such
loss or corruption of such data.
20. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
21. CALIFORNIA USERS AND RESIDENTS
If any complaint
with us is not satisfactorily resolved, you can contact the Complaint
Assistance Unit of the Division of Consumer Services of the California
Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N
112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916)
445-1254.
22. MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
23. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Hwy.
Gilroy, CA 95020
United States
Phone: 4088407100

Privacy Policy

Privacy Policy
PRIVACY NOTICE
Last updated January 01, 2022
This privacy notice for Gilroy Gardens Family Theme Park, Inc. (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Gilroy Gardens Family Theme Park, Inc. and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available here: https://www.gilroygardens.org/help/contact-us, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Gilroy Gardens Family Theme Park, Inc. does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • billing addresses
  • debit/credit card numbers
  • contact preferences
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Gateway Ticketing Systems and FreedomPay. You may find their privacy notice link(s) here: https://www.gatewayticketing.com/privacy-policy/ and https://corporate.freedompay.com/privacy-policy/.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
  • Performance Monitoring Tools
  • Payment Processors
  • Order Fulfillment Service Providers
  • Data Analytics Services
  • Data Storage Service Providers
  • Sales & Marketing Tools
  • Retargeting Platforms
We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:  You may review, change, or terminate your account at any time.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
YES
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
YES
C. Protected classification characteristics under California or federal law
Gender and date of birth
YES
D. Commercial information
Transaction information, purchase history, financial details, and payment information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
G. Geolocation data
Device location
YES
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
NO
J. Education Information
Student records and directory information
NO
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO
L. Sensitive Personal Information
NO
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Gilroy Gardens Family Theme Park, Inc. collects and shares your personal information through:
  • Targeting cookies/Marketing cookies
  • Beacons/Pixels/Tags
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at [email protected], by visiting https://www.gilroygardens.org/help/contact-us, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

Gilroy Gardens Family Theme Park, Inc. has not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Gilroy Gardens Family Theme Park, Inc. has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
  • Category G. Geolocation data, such as device location.
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell or share personal information to third parties;
  • the categories of personal information that we sold, shared, or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
  • the business or commercial purpose for collecting, selling, or sharing personal information; and
  • the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer’s sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at [email protected], by visiting https://www.gilroygardens.org/help/contact-us, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
Gilroy Gardens Family Theme Park, Inc.
3050 Hecker Pass Hwy.
Gilroy, CA 95020
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://www.gilroygardens.org/help/contact-us.