How much is general admission ?
General Admission is the non-discounted Front Gate admission price (the price for guests ages 12-61). General admission is $70 for the 2022 season.
At what age do children need a ticket?
Kids age 2 and under are free! Ages 3-11 require a ticket.
Are the rides included with admission?
Yes! Your admission to the park includes all rides, shows, and attractions. Fees for parking, food, merchandise, food, and pay-per-play experience attractions, concerts, and special events are not included.
Is there a non-rider admission ticket available?
Gilroy Gardens does not offer a non-rider discount. Gilroy Gardens Family Theme Park has a one-price admission as it is a multi-faceted park, not just a ride park. The park also offers a variety of attractions, gardens, gift shops, restaurants and much more.
What if I experience an issue printing my online tickets?
No need to panic. You can have your tickets printed for you at Will Call/Guest Services at the Front Gate. You will need your I.D., the credit card you used to purchase the e-ticket, and your order confirmation number.
Is re-entry allowed at the park?
Convenient exit and re-entry is available throughout the day of your visit by the hand-stamp provided at Stroller Rentals near the exit of the theme park.
What is your refund policy?
Admission tickets and Memberships are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, by phone. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
When does my Membership expire?
- 2023 Premium Memberships expire December 31, 2023
How do I bring a friend free and can I bring free friends for Halloween and Holiday?
Premium Members can bring one (1) friend to the park FREE, every Friday the park is in operation. This includes any Fridays during Halloween and North Pole Nights.
Valid for one (1) complimentary admission per Premium Membership on date of distribution only. Premium cardholder must be present. NOT valid with Value Membership or any other park passes.
Can I upgrade my admission ticket to a Membership?
Yes, admission tickets may be upgraded to Memberships at the Front Gate on the day of your visit.
You will receive full credit for the value of your admission ticket to use towards the purchase of a Membership. Stop by the Front Gate ticket windows, or at our Processing Center as you exit, for more details.
What happens if I lose or forget my Membership?
If you do not have your Membership with you when you visit, proceed to Guest Services located at the Front Gate. If it is the first time you have forgotten your card a complimentary ticket will be issued to you for the day. If you must have your card replaced a $10 processing fee will be assessed to issue a new card.
May I bring in food for my child or a picnic for my family?
FOOD FACT FAQs
Q: What food and drink can I bring into the Park for my child?
A: We respect that some guests are too young to eat anything not prepared at home. Baby food, toddler snacks and water are always allowed. Please restrict your toddler snacks to one snack bag per child.
Q: Can we bring a picnic lunch?
A: Yes, however, out of courtesy to our vendors we ask that you use the picnic areas conveniently located outside the Front Gate.
Q: My child or family member has a special diet—may I bring in their food?
A: We do not discriminate for any dietary need: medical, religious or personal choice. Out of courtesy to all of our guests we ask that outside food remain in the picnic areas located outside the Front Gate.
Q: Does Gilroy Gardens provide vegan, gluten-free, whole food and fresh food options?
A: We have a wide variety of options and pride ourselves in fresh food made to order in many locations.
FUN FOOD FACTS
-Premium Pass holders get 20% off food at all of our restaurants (excludes carts)
-Villa Pasta & Pizza and San Juan Grill have fruit salads and other in house salads made with fresh ingredients
-The Side Grill serves Corn on the Cob—fresh off the grill!
-Villa Pasta & Pizza and San Juan Grill offer kiddie meals for the little ones (ages 6 & under)
-Sugar Plum Farm offers tasty desserts like Funnel Cakes and Ice Cream
-Enjoy Vegetable Chow Mein at the Wok
Can I rent a stroller or wheelchair?
Single and double-seat strollers, manual wheelchairs and battery-powered wheelchairs are available near the park entrance. Rentals are on a first-come, first-served basis and cannot be placed on reserve in advance. Quantities are limited. Pricing is $12 for a single stroller, $18 for a double stroller, $18 for a standard wheelchair, and $55 for an electronic wheelchair.
Do you have lockers?
Lockers are available for rent in two locations: behind the Sugar Plum restaurant, and at Water Oasis.
What is your weather policy?
Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a meal or some shopping until such weather passes. Admission tickets are non-refundable. We strongly recommend checking local weather conditions prior to planning your visit.
If the due to inclement weather, the park must close, a guest’s original ticket will be reactivated for a future visit in the same operating season. This policy applies only to park admission products.
When is the best time to avoid crowds?
It's fun to visit all year long, but if you're looking for a quieter time to head out to the park; weekdays during the summer, and weekends in the Fall may be just what you're looking for.
What are the security procedures?
Gilroy Gardens is committed to providing a safe environment for all of our guests and associates and has implemented several enhanced security procedures at the front gate, which may result in slight delays while entering the park. As a part of this process:
- Guests arriving at the park may be subject to metal detection.
- All bags, purses, backpacks, waist packs, etc. may be subject to a brief examination prior to entering.
- Gilroy Gardens does not tolerate guests who fight and/or harass other guests while on our property. People who engage in this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.
- Outside food or beverages, large or soft coolers, glass containers, sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited. We encourage guests to leave any unnecessary items at home or secured in your vehicle.
Exceptions are made for guests with special dietary needs to include food allergies and baby food/formula. Guests should contact Guest Services or Park Security upon arrival for approval to bring in these special dietary foods.
Are animals allowed at the park?
Only animals that the American's with Disabilities Act (ADA) defines as Service Animals are allowed in the park.
A service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. There is a limit of one service animal per guest.
Service animals must be physically controlled on a leash or harness at all times while on our property. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal.
Guests whose service animal demonstrates aggressive actions towards other guests or employees will be directed to remove the animal from the park.
Service animals are permitted only on these rides:
- Bonfante Railroad
- Claudia's Carousel (chariot only)
- Illions Supreme Carousel (chariot only)
Service animals are allowed around water features and attractions with the exception of:
- Bonfante's Splash Garden Tree Top Sprayground Slide
- Water Oasis Lagoon and ALL Water Slides
For your convenience, a relief area is located behind the Apple & Worm ride. Please stop by the Welcome Center for more information.
Do you have kennel facilities?
No, guests may not bring pets to the park. Special considerations are made for licensed sight, hearing and companion guide dogs (i.e. Service Animals), all of which are allowed to enter the Park.
What payment types are accepted?
For your convenience Gilroy Gardens accepts cash, travelers' checks, Visa, MasterCard, American Express, and Discover card in most locations. Most payment types require additional identification. An ATM is available inside the park at our Welcome Center and at the Front Gate near Will Call. Personal checks are not accepted in park.
Is smoking permitted at the park?
For the convenience of all of our guests, smoking of any kind, including vapor and e-cigarettes, is not allowed past the park's entrance turnstiles.
What procedures do you have in place to minimize the spread of illness amongst your guests?
We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
- Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests;
- Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties;
- Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day;
- Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported;
- Quick response to spills, trash and other situations;
- Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans;
- Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines;
- Guest and associate first aid locations to assist with minor health issues.
We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.